24/7 biohazard cleanup in Greensboro and Summerfield
Pro-Care Restoration provides biohazard cleanup for homes and businesses in Greensboro, Summerfield, and the Triad. Our services cover trauma scenes, crime scenes, blood and bodily fluids, hoarding-related contamination, and infectious disease cleanup. We treat your property and privacy with care.
You can call us 24/7 to discuss what happened and what the cleanup may involve. If police or other authorities are investigating, wait for them to release the affected area before entering or arranging on-site work. Call Pro-Care at (336) 553-7643 to discuss the next steps.
Biohazard and crime scene cleanup services
Each type of contamination needs a different approach. Our team assesses the affected area, explains the cleanup plan, and identifies materials that may need removal or further restoration.
Trauma Scene Cleanup
We clean and decontaminate areas affected by accidents, suicides, and unattended deaths. Families may also face difficult decisions about the home or belongings. Our team approaches the work with respect and explains the property cleanup involved.
Crime Scene Cleanup
After authorities release the scene, we address blood, bodily fluids, and affected materials following homicides, assaults, and other violent incidents. The assessment guides containment, removal, cleaning, and disinfection. Scene release allows cleanup to begin; it does not mean the area has already been decontaminated.
Blood and Bodily Fluids Cleanup
We clean and disinfect areas affected by blood and other bodily fluids using specialized equipment and techniques. We assess affected surfaces and materials, including areas beyond the most visible spill. For a sewer backup, see our sewage cleanup services.
Hoarding Cleanup
We provide compassionate cleanup when hoarding conditions involve biohazardous materials. We start by assessing the space and the cleanup it needs. Tell us about concerns involving personal belongings or access so we can discuss them during planning.
Infectious Disease Cleanup
We provide cleaning and decontamination for areas affected by infectious diseases, including COVID-19 and MRSA. Tell us what contamination is known or suspected so we can discuss the appropriate scope. Cleaning and disinfection address the treated environment; they do not guarantee that future infections cannot occur.
A local team that respects your privacy
Pro-Care Restoration is a family-owned business with over 20 years of restoration experience. We are licensed and insured, and our team includes IICRC-certified technicians. We assess the affected property, plan the work, and use specialized equipment for biohazard cleanup.
We approach sensitive situations with empathy and discretion. Tell us how you prefer to be contacted and raise any privacy concerns before the visit. You do not need to handle affected materials to discuss the cleanup with us.
For homeowners, the concern may be a bedroom or belongings after a loss. For a business or property manager, it may be an affected work area or rental property. We explain the cleanup involved so you can plan the next steps. Our 24/7 emergency availability lets you reach us when a situation occurs.
Our biohazard cleanup process
The work depends on the condition of the property. We use the following process to assess contamination, clean affected areas, and review the result with you.
Assessment and Planning
We assess the affected area and develop a cleanup plan. We identify the contamination, affected materials, and any access concerns. If authorities control the scene, the assessment must wait until they authorize access.
Containment and Removal
We establish containment to limit the spread of contamination during cleanup. Our team removes affected materials as the cleanup plan requires. Materials that cannot be adequately cleaned may need replacement.
Cleaning and Disinfection
We clean and disinfect affected surfaces with specialized cleaning agents and techniques. Removing contamination and disinfecting the treated area are separate parts of the work. A surface looking clean does not, by itself, establish that cleanup is complete.
Restoration and Deodorization
We address remaining odor and discuss restoration needs after cleanup. The work may involve repairs or replacement of affected finishes and materials. The assessment helps us explain what restoration your property needs.
Final Inspection
We inspect the treated area and review the completed cleanup. Ask about any remaining work or restrictions before using the space again. The final review focuses on the work performed and the property’s condition.
Before the cleanup team arrives
If law enforcement or another authority controls the scene, ask the responsible officer or investigator when the area will be released. You can call Pro-Care to discuss cleanup while you wait, but on-site assessment and work must wait for authorized access. A released scene may still contain contamination.
Avoid handling affected materials or walking through the cleanup area. Keep other people and pets away from it. When you call, describe the location and type of incident using what you already know; do not enter the area to gather more details.
Ask for the current arrival estimate when you call. Our emergency service is available 24/7, but arrival and the start of cleanup depend on crew availability, access, and scene release. We can discuss timing once we know those details.
Biohazard cleanup costs and insurance questions
The extent of contamination, affected materials, access, and restoration needs can all affect the cost of biohazard cleanup. A small affected area and contamination that has reached flooring or other building materials can require different scopes of work. Ask Pro-Care for a free estimate and a description of the proposed cleanup.
Pro-Care works with all insurance companies. Your policy still determines whether the loss is covered. Ask your insurer or adjuster about coverage for the incident, your deductible, policy limits, exclusions, and any documentation they need. Your insurer determines coverage under your policy.
Before you authorize work, ask what the estimate includes and how remaining repairs will be handled. If you need another payment option, ask about financing through Wisetack and the terms that apply to your application.
Serving Greensboro, Summerfield, and the Triad
Pro-Care is based in Summerfield and serves homes and businesses across the Triad. Our service area includes Greensboro, Winston-Salem, High Point, Kernersville, Oak Ridge, Reidsville, Burlington, Madison, and Eden. Call with the property address and cleanup needs so we can discuss service and access for that location.
For broader property damage needs, our Greensboro restoration services page covers the area’s restoration services. This page focuses on biohazard and trauma cleanup. If the property also has water damage or mold, tell us when you call so those concerns can be considered alongside the biohazard cleanup assessment.
Biohazard cleanup FAQs
Can I call before police release the scene?
Yes. You can call to discuss cleanup and the information needed to plan a visit. On-site work must wait until the responsible authorities release the affected area and allow access.
How soon can Pro-Care arrive?
Call any time, 24/7, and ask for the current arrival estimate. Crew availability, the property location, access conditions, and any scene-release requirements affect timing. A call can help clarify what needs to happen before cleanup starts.
How much does biohazard cleanup cost?
The price depends on the affected area, materials, access, and cleanup or restoration needed. Pro-Care offers free estimates. Ask what is included and whether repairs or material replacement are part of the proposed work.
Will insurance pay for crime scene cleanup?
Coverage depends on the incident and your policy. Ask your insurer to confirm any coverage, deductible, exclusions, and required documentation. Pro-Care works with all insurance companies, but cannot promise that a claim will be approved.
Will you respect my privacy?
Pro-Care treats biohazard and trauma cleanup as sensitive work and prioritizes discretion. Tell us your preferred contact method and any concerns about the visit when you call. We can discuss those needs when we plan the cleanup.
Do you clean up after unattended deaths and hoarding situations?
Yes. Unattended death cleanup is part of our trauma scene service, and we also handle hoarding-related biohazard cleanup. Tell us what you know about the property so we can discuss an assessment and the work it may need.
Does final inspection mean the property is completely safe?
Final inspection reviews the treated area and the completed cleanup. Conditions beyond the cleanup scope or repairs still in progress may affect use of the property. Ask the team about remaining work and any restrictions before returning to the space.
Talk with Pro-Care about the cleanup
Call (336) 553-7643 for 24/7 biohazard cleanup assistance in Greensboro, Summerfield, and the Triad. Tell us what you know about the situation and any access or privacy concerns. We can discuss an assessment, a free estimate, and the next steps for your property.
You can also contact Pro-Care Restoration online.