Testimonials

As an insurance agent, Preston/Pro-Care is always my first call when helping a customer navigate a catastrophe. They are professional, compassionate and the best at what they do. I’ve had many happy policyholders who walked through their disaster with Pro-Care. We know Pro-Care always has our back!

Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!

ProCare has helped many of my clients. I’ve received positive feedback from every client after ProCare took care of them. Preston has been personally involved in all of these cases and I appreciate the way his team treats my people!

I had a water leak under concrete slab. Services included vacuuming up water, drying out carpet, laminate and cabinets; along with replacing flooring. Very professional company.

Loved the work that Lyn did on my website. I told him what I wanted done, he walked me through the process, and stayed online with me as he made the changes in real time. Great guy, easy to talk to, most importantly.. he's very patient as he worked with me as I know very little about whats possible when it comes to website customizations.

Very prompt service, gave continuous feedback. The feedback was not just documented but verbally communicated in a manner we understood. Brandon was professional, knowledgeable yet just easy to talk. My husband and I appreciated both Ken and Brandon.

The Pro-Care team is professional, hard-working, and will go over and beyond to meet the needs of their clients.

Very responsive and professional owner! I had a problem with a job done by a company that had a similar name and reached out to this company by mistake. The owner called me within a few hours on a Sunday morning and listened to my whole complaint with empathy. He was ready to come and make it right immediately. I was astonished! He realized I had the wrong business and helped me figure out who to contact. If I need this type of service in the future I will definitely call his company!

I would like to thank Ken and his Team for helping us during a difficult time. We had an unexpected water leak while away on vacation. Pro Care Restoration repaired everything and exceeded our expectations.

I am very pleased with the excellent work done. I definitely would recommend Pro Care to others.