We walked into a floor full of water from a burst pipe at 7:30p. The Pro-Care Restoration Team (Ken, Brandon, Tyler, CJ & Chris) arrived very shortly thereafter and the magic began. They immediately began testing for moisture, cutting the sheet rock and determined the cause. CJ capped the damaged pipe so we would have water until the Plummer could arrive the next day. Strategically places fans started the drying process. The entire team was hard working, professional, courteous, sympathetic to our situation. We HIGHLY recommend Pro-Care Restoration
July 25, 2022
Very professional team! They showed up when they said they would and acted very quickly to repair damage caused by water from the AC in the attic. The work was finished in a very quick time. Very helpful with insurance as well. Thanks!
July 25, 2023
Loved the work that Lyn did on my website. I told him what I wanted done, he walked me through the process, and stayed online with me as he made the changes in real time. Great guy, easy to talk to, most importantly.. he's very patient as he worked with me as I know very little about whats possible when it comes to website customizations.
February 6, 2016
Preston Snyder quickly assisted one of my clients with a water damage claim recently. I can’t say enough about his and his teams’ customer service and professionalism. I would highly recommend Preston/Pro-Care with your restoration needs!
April 25, 2024
Ken is one of the most detailed people you will ever meet. He demands quality and it shows with all of his team. I highly recommend using their services!
July 25, 2022
Very prompt service, gave continuous feedback. The feedback was not just documented but verbally communicated in a manner we understood. Brandon was professional, knowledgeable yet just easy to talk. My husband and I appreciated both Ken and Brandon.
July 25, 2022
Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!
July 25, 2022
We had some water damage due to our hot water tank leaking. From our first initial contact with the guys at Pro Care, they were there within a few hours. We had damage to our bathroom, bedroom and laundry room. They were quick to get everything set up to stop more potential damage due to the water leakage. All of these guys were very professional, communicative and a pleasure to work with. When the repairs started, they were finished within a few days. Ken, Brandon, Tyler, CJ and Michael were an absolute pleasure to work with.
July 25, 2023
Fast response, professional service
July 25, 2022