Very professional and responded very quickly. They were also very thorough with great attention to detail. Really appreciate how clean they kept the damaged area with no drywall dust and pieces left on the floor. Would definitely recommend.
July 25, 2022
We walked into a floor full of water from a burst pipe at 7:30p. The Pro-Care Restoration Team (Ken, Brandon, Tyler, CJ & Chris) arrived very shortly thereafter and the magic began. They immediately began testing for moisture, cutting the sheet rock and determined the cause. CJ capped the damaged pipe so we would have water until the Plummer could arrive the next day. Strategically places fans started the drying process. The entire team was hard working, professional, courteous, sympathetic to our situation. We HIGHLY recommend Pro-Care Restoration
July 25, 2022
Very professional in every aspect. Fantastic guys who went over and above board to do a marvelous restore on water damage from a leaking water heater in my attic, A big THANK YOU to Pro Care Restoration Team!!!!!!!!!!!!!!!!
April 25, 2024
Wanted to spread the word about Pro-Care Restoration. I had a disaster with my dish washer and my daughter called Pro-Care. I have never in 29 years had a team come into my house that were so knowledgeable, professional, well mannered and took time to answer any questions that I had. They had everything under control quickly. The entire team was awesome. Thank you Pro-Care Restoration and Preston for making this unexpected situation less stressful for me.
March 25, 2024
Chris, C.J., Brandon, Mike, Tyler, Andy, Ken, Tim, and Sammy. What a great group of gentlemen and I was very impressed with their knowledge and each one of them were hard workers and worked to get their part of the job done right. They were patient with me asking dumb questions; however, my cat will never be the same LOL. MANY THANKS and I'll mention Pro Care to all my old lady friends so they can tell their children and grandchildren.
July 25, 2023
Fantastic team here at Pro-Care. Couldn't have asked for more from Preston, Brandon and team. Extremely respectful, communication was top-tier and they project managed the entire process end to end. Really appreciate their care and help during this project!
May 25, 2024
Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!
July 25, 2022
Pro-Care Restoration did a wonderful job restoring my home after recent flood damage occurred. From the very first phone call that I made- Brandon, Preston and the rest of the team were all extremely knowledgeable, professional, respectful in my home, and delivered a wonderful customer experience from start to finish! Their level of expertise and communication is unmatched. There’s never a convenient time for something like flood damage to happen, but the Pro-Care Restoration team truly went above and beyond in walking with me through this entire process. They worked behind the scenes with my insurance company and took much of that burden off of me as the homeowner. I am truly thankful that I came across this company and will recommend their services to anyone I know that is in need!
July 25, 2023
These guys repaired my kitchen after a water leak while on vacation. They were very professional, communicated regularly, had great sub-contractors for some additional work and they took care of all the little details. They worked closely with my insurance company and it made the whole process nice for me. I highly recommend pro-care!
February 25, 2024