Chris, C.J., Brandon, Mike, Tyler, Andy, Ken, Tim, and Sammy. What a great group of gentlemen and I was very impressed with their knowledge and each one of them were hard workers and worked to get their part of the job done right. They were patient with me asking dumb questions; however, my cat will never be the same LOL. MANY THANKS and I'll mention Pro Care to all my old lady friends so they can tell their children and grandchildren.
July 25, 2023
I am 100% pleased with the professionalism of this company. They handled my disaster immediately and made sure every detail was covered. Each employee was kind, courteous, and respectful of my situation. I highly recommend them.
December 25, 2023
Hi! This is Mary Whitley. I had Pro-Care Restoration come to my home to restore my bedroom from water coming from a stopped up gutter. They did a fantastic job! The rooms (closet and storage room were affected also) were put back together in a better way than I even had them! Look at the photos- their contents division organized and set back all of my belongings EXACTLY as they were prior to the loss! I especially like that they were honest about everything!
July 25, 2023
Preston, as well as the whole team at Pro Care are outstanding. Their communication, knowledge, and willingness to help truly sets them above any other Restoration company! I would highly recommend them!
May 25, 2024
DON'T LOOK ANYWHERE ELSE FOR EMERGENCY HOME/BUSINESS REPAIRS. This team is HIGHLY RECOMMENDED! I have made a relationship and gained a trusted advisor and friend with this company. The Pro-Care crew was very professional with my loss from start to finish. It helps that they keep good relationships with the insurance adjusters because they certainly corresponded with the insurance companies perfectly; no surprises! They got me covered! The technicians and subs went above and beyond the scope of work. They got my home BETTER than new within ONE MONTH. They got it all dry and put back with premium materials very quickly. No hold-ups either, even with all the supply chain shortages. I, unfortunately, have had experienced several large water losses in my home and it took other competitors way too long (3-6 months) for mitigation and repairs. I am very glad that I was referred to these great folks and I am happy with Pro-Care Restoration and their work. I will ALWAYS refer these folks any chance I get to family and friends and will use them again if an emergency arises again!
July 25, 2022
Very professional and responded very quickly. They were also very thorough with great attention to detail. Really appreciate how clean they kept the damaged area with no drywall dust and pieces left on the floor. Would definitely recommend.
July 25, 2022
Very responsive and professional owner! I had a problem with a job done by a company that had a similar name and reached out to this company by mistake. The owner called me within a few hours on a Sunday morning and listened to my whole complaint with empathy. He was ready to come and make it right immediately. I was astonished! He realized I had the wrong business and helped me figure out who to contact. If I need this type of service in the future I will definitely call his company!
July 25, 2023
I had a water line drain back up in my entire condo was flooded by the back up.They arrived at my condo within a hour of the call at after 10 pm at night they were 5 people that arrived and there supervisor.They immediately accessed the situation and went to work to stop the water damage and correct the problem. They were non stop till the next morning ,they helped me clean up the towels and blankets I had layed in the floor to try soak up the water.they hauled all these items off and left fans and equipment to pull any moisture out if the condo. They pulled the water damaged carpet pad and sprayed and sealed the floors and walls molding to make sure there were no mold or water issues left. They answered All my questions and concerns about water damage. To make sure I was safe, over the next few days they arrived to take readings and check and make sure there were no mold or more water damage.Unbelievable company and people and quality of work is unmatched. Only company to call if you ever have any issues, I highly recommend this company and would tell you to call no one else.I was so impressed that my company will use them. Darren
July 25, 2022
Very professional in every aspect. Fantastic guys who went over and above board to do a marvelous restore on water damage from a leaking water heater in my attic, A big THANK YOU to Pro Care Restoration Team!!!!!!!!!!!!!!!!
April 25, 2024
Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!
July 25, 2022