I had a water line drain back up in my entire condo was flooded by the back up.They arrived at my condo within a hour of the call at after 10 pm at night they were 5 people that arrived and there supervisor.They immediately accessed the situation and went to work to stop the water damage and correct the problem. They were non stop till the next morning ,they helped me clean up the towels and blankets I had layed in the floor to try soak up the water.they hauled all these items off and left fans and equipment to pull any moisture out if the condo. They pulled the water damaged carpet pad and sprayed and sealed the floors and walls molding to make sure there were no mold or water issues left. They answered All my questions and concerns about water damage. To make sure I was safe, over the next few days they arrived to take readings and check and make sure there were no mold or more water damage.Unbelievable company and people and quality of work is unmatched. Only company to call if you ever have any issues, I highly recommend this company and would tell you to call no one else.I was so impressed that my company will use them. Darren

Darren Heatherly Avatar Darren Heatherly
July 25, 2022

During hurricane Ian, a gigantic tree fell on my townhouse. Going through the roof, attic and into two bedroom upstairs. Causing damage to the ceiling in the lower level rooms. After calling 911, while the fire department was still there, I called Pro Care and spoke directly to Brandon. Not only did he help calm me from an awful situation he promised to be out as soon as the weather permitted. He also talked with one of the fire people to get a better understanding of the damage. True to his word, he and is crew were there early the next morning. Brandon immediately went to work making arrangements for a crane to remove the tree. His crew went immediately to work taking out all the damaged walls, carpet and doing the very best to minimize the damage. Even tho I am unable to stay in my home, I feel so very fortunate to have ProCare on the job! Brandon and all of his crew are absolutely the BEST.

Susie Baker Avatar Susie Baker
July 25, 2023

If you have a disaster, Pro-Care Restoration is the place to call. Everyone on their team is attentive, professional, and helpful. I would highly recommend them to anyone in need of their services.

Madison Chambers Avatar Madison Chambers
April 25, 2024

The guys were all very professional and came in and went right to work. Very pleased. Would recommend to others.

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gracie nicole Avatar gracie nicole
July 25, 2022

I had a great experience with my visit to Pro-Care. The staff were helpful and were able to answer any questions I had about their services. I will definitely keep them in mind when it comes to getting help with an upcoming remodeling project for our house.

Justin Maslack Avatar Justin Maslack
July 25, 2023

Very professional team! They showed up when they said they would and acted very quickly to repair damage caused by water from the AC in the attic. The work was finished in a very quick time. Very helpful with insurance as well. Thanks!

Wendy Forbes Avatar Wendy Forbes
July 25, 2023

Preston Snyder quickly assisted one of my clients with a water damage claim recently. I can’t say enough about his and his teams’ customer service and professionalism. I would highly recommend Preston/Pro-Care with your restoration needs!

Caitlin Truesdale Avatar Caitlin Truesdale
April 25, 2024

Pro-Care Restoration responded immediately to my call after a tree crushed part of my roof. They came over right away and covered the gigantic hole in my roof and attic wall so the rain could not get in to do more damage. Then they coordinated the tree removal with a wonderful tree service, Holliday Landscape & Tree. They brought out a structural engineer to assess the damage and worked with my Allstate Insurance company. Pro-Care is an excellent company that is extremely responsive and professional. They rescued me after this horrific trama to my home. I highly recommend them for your emergency needs on your home.

Ann Hardee Avatar Ann Hardee
July 25, 2022

I would like to thank Ken and his Team for helping us during a difficult time. We had an unexpected water leak while away on vacation. Pro Care Restoration repaired everything and exceeded our expectations.

Connie O Grogan Avatar Connie O Grogan
October 25, 2023

Very responsive and professional owner! I had a problem with a job done by a company that had a similar name and reached out to this company by mistake. The owner called me within a few hours on a Sunday morning and listened to my whole complaint with empathy. He was ready to come and make it right immediately. I was astonished! He realized I had the wrong business and helped me figure out who to contact. If I need this type of service in the future I will definitely call his company!

Tiffany Southard Avatar Tiffany Southard
July 25, 2023