Testimonials

Preston was really quick responding when we had water issues in our basement. Situation resolved and permanent solution recommended. In the show room Madison listened carefully to our situation and recommended options to upgrade our flooring. Her advice was detailed and convincing but not pushy or aggressive. These people are competent and professional but still friendly and patient. Highly recommend

During hurricane Ian, a gigantic tree fell on my townhouse. Going through the roof, attic and into two bedroom upstairs. Causing damage to the ceiling in the lower level rooms. After calling 911, while the fire department was still there, I called Pro Care and spoke directly to Brandon. Not only did he help calm me from an awful situation he promised to be out as soon as the weather permitted. He also talked with one of the fire people to get a better understanding of the damage. True to his word, he and is crew were there early the next morning. Brandon immediately went to work making arrangements for a crane to remove the tree. His crew went immediately to work taking out all the damaged walls, carpet and doing the very best to minimize the damage. Even tho I am unable to stay in my home, I feel so very fortunate to have ProCare on the job! Brandon and all of his crew are absolutely the BEST.

Pro-Care Restoration responded immediately to my call after a tree crushed part of my roof. They came over right away and covered the gigantic hole in my roof and attic wall so the rain could not get in to do more damage. Then they coordinated the tree removal with a wonderful tree service, Holliday Landscape & Tree. They brought out a structural engineer to assess the damage and worked with my Allstate Insurance company. Pro-Care is an excellent company that is extremely responsive and professional. They rescued me after this horrific trama to my home. I highly recommend them for your emergency needs on your home.

Preston Snyder quickly assisted one of my clients with a water damage claim recently. I can’t say enough about his and his teams’ customer service and professionalism. I would highly recommend Preston/Pro-Care with your restoration needs!

DON'T LOOK ANYWHERE ELSE FOR EMERGENCY HOME/BUSINESS REPAIRS. This team is HIGHLY RECOMMENDED! I have made a relationship and gained a trusted advisor and friend with this company. The Pro-Care crew was very professional with my loss from start to finish. It helps that they keep good relationships with the insurance adjusters because they certainly corresponded with the insurance companies perfectly; no surprises! They got me covered! The technicians and subs went above and beyond the scope of work. They got my home BETTER than new within ONE MONTH. They got it all dry and put back with premium materials very quickly. No hold-ups either, even with all the supply chain shortages. I, unfortunately, have had experienced several large water losses in my home and it took other competitors way too long (3-6 months) for mitigation and repairs. I am very glad that I was referred to these great folks and I am happy with Pro-Care Restoration and their work. I will ALWAYS refer these folks any chance I get to family and friends and will use them again if an emergency arises again!

We walked into a floor full of water from a burst pipe at 7:30p. The Pro-Care Restoration Team (Ken, Brandon, Tyler, CJ & Chris) arrived very shortly thereafter and the magic began. They immediately began testing for moisture, cutting the sheet rock and determined the cause. CJ capped the damaged pipe so we would have water until the Plummer could arrive the next day. Strategically places fans started the drying process. The entire team was hard working, professional, courteous, sympathetic to our situation. We HIGHLY recommend Pro-Care Restoration

I had a water leak under concrete slab. Services included vacuuming up water, drying out carpet, laminate and cabinets; along with replacing flooring. Very professional company.

Lynn and his team are true experts. The work that I have had them do for me has always been first class, always professional and with outstanding customer services. I highly recommend them!

Wanted to spread the word about Pro-Care Restoration. I had a disaster with my dish washer and my daughter called Pro-Care. I have never in 29 years had a team come into my house that were so knowledgeable, professional, well mannered and took time to answer any questions that I had. They had everything under control quickly. The entire team was awesome. Thank you Pro-Care Restoration and Preston for making this unexpected situation less stressful for me.

Pro-Care Restoration did a wonderful job restoring my home after recent flood damage occurred. From the very first phone call that I made- Brandon, Preston and the rest of the team were all extremely knowledgeable, professional, respectful in my home, and delivered a wonderful customer experience from start to finish! Their level of expertise and communication is unmatched. There’s never a convenient time for something like flood damage to happen, but the Pro-Care Restoration team truly went above and beyond in walking with me through this entire process. They worked behind the scenes with my insurance company and took much of that burden off of me as the homeowner. I am truly thankful that I came across this company and will recommend their services to anyone I know that is in need!