The response time was immediate. Tyler and Chris stayed until leak was located. Plumber response time was immediate also. Fans were brought in for drying and Pro-Care came every day to check on the progress. If any questions or problems do not hesitate to call us. Kept me informed of the progress. I would highly recommend Pro-Care for their service
July 25, 2022
I had a great experience with my visit to Pro-Care. The staff were helpful and were able to answer any questions I had about their services. I will definitely keep them in mind when it comes to getting help with an upcoming remodeling project for our house.
July 25, 2023
Wonderful company and a solid group of guys. Very easy to work with and passionate about the qualify of work they performed. They also responded quickly to assist us in our time of need.
July 25, 2023
Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!
July 25, 2022
Hi! This is Mary Whitley. I had Pro-Care Restoration come to my home to restore my bedroom from water coming from a stopped up gutter. They did a fantastic job! The rooms (closet and storage room were affected also) were put back together in a better way than I even had them! Look at the photos- their contents division organized and set back all of my belongings EXACTLY as they were prior to the loss! I especially like that they were honest about everything!
July 25, 2023
If you have a disaster, Pro-Care Restoration is the place to call. Everyone on their team is attentive, professional, and helpful. I would highly recommend them to anyone in need of their services.
April 25, 2024
Finding a marketing company that is honest, ethical, professional, and who provides fantastic customer service & delivers everything they promise at a great value would seem like it would be easy. Trust me it isn't. We've worked with several other companies and trust me when I say, Raxxar checks all of these boxes. We've experienced nothing but the BEST customer service with Lyn and his team. We're also very happy with everything they've done for us. Just a great experience. If you're looking for high quality and a fantastic experience, be sure to give Raxxar a call. They'll have your back!
February 6, 2019
Preston was really quick responding when we had water issues in our basement. Situation resolved and permanent solution recommended. In the show room Madison listened carefully to our situation and recommended options to upgrade our flooring. Her advice was detailed and convincing but not pushy or aggressive. These people are competent and professional but still friendly and patient. Highly recommend
April 25, 2024