Testimonials

DON'T LOOK ANYWHERE ELSE FOR EMERGENCY HOME/BUSINESS REPAIRS. This team is HIGHLY RECOMMENDED! I have made a relationship and gained a trusted advisor and friend with this company. The Pro-Care crew was very professional with my loss from start to finish. It helps that they keep good relationships with the insurance adjusters because they certainly corresponded with the insurance companies perfectly; no surprises! They got me covered! The technicians and subs went above and beyond the scope of work. They got my home BETTER than new within ONE MONTH. They got it all dry and put back with premium materials very quickly. No hold-ups either, even with all the supply chain shortages. I, unfortunately, have had experienced several large water losses in my home and it took other competitors way too long (3-6 months) for mitigation and repairs. I am very glad that I was referred to these great folks and I am happy with Pro-Care Restoration and their work. I will ALWAYS refer these folks any chance I get to family and friends and will use them again if an emergency arises again!

As an insurance agent, Preston/Pro-Care is always my first call when helping a customer navigate a catastrophe. They are professional, compassionate and the best at what they do. I’ve had many happy policyholders who walked through their disaster with Pro-Care. We know Pro-Care always has our back!

Very responsive and professional owner! I had a problem with a job done by a company that had a similar name and reached out to this company by mistake. The owner called me within a few hours on a Sunday morning and listened to my whole complaint with empathy. He was ready to come and make it right immediately. I was astonished! He realized I had the wrong business and helped me figure out who to contact. If I need this type of service in the future I will definitely call his company!

The guys were very courteous and very professional. I'd definitely ask them to come back again if something was to happen.

ProCare has helped many of my clients. I’ve received positive feedback from every client after ProCare took care of them. Preston has been personally involved in all of these cases and I appreciate the way his team treats my people!

Preston was really quick responding when we had water issues in our basement. Situation resolved and permanent solution recommended. In the show room Madison listened carefully to our situation and recommended options to upgrade our flooring. Her advice was detailed and convincing but not pushy or aggressive. These people are competent and professional but still friendly and patient. Highly recommend

They were quick to come to check out my issue. The technician that came out was very knowledgeable, and honest. I recommend them!

During hurricane Ian, a gigantic tree fell on my townhouse. Going through the roof, attic and into two bedroom upstairs. Causing damage to the ceiling in the lower level rooms. After calling 911, while the fire department was still there, I called Pro Care and spoke directly to Brandon. Not only did he help calm me from an awful situation he promised to be out as soon as the weather permitted. He also talked with one of the fire people to get a better understanding of the damage. True to his word, he and is crew were there early the next morning. Brandon immediately went to work making arrangements for a crane to remove the tree. His crew went immediately to work taking out all the damaged walls, carpet and doing the very best to minimize the damage. Even tho I am unable to stay in my home, I feel so very fortunate to have ProCare on the job! Brandon and all of his crew are absolutely the BEST.

Hi! This is Mary Whitley. I had Pro-Care Restoration come to my home to restore my bedroom from water coming from a stopped up gutter. They did a fantastic job! The rooms (closet and storage room were affected also) were put back together in a better way than I even had them! Look at the photos- their contents division organized and set back all of my belongings EXACTLY as they were prior to the loss! I especially like that they were honest about everything!

Preston, as well as the whole team at Pro Care are outstanding. Their communication, knowledge, and willingness to help truly sets them above any other Restoration company! I would highly recommend them!