We walked into a floor full of water from a burst pipe at 7:30p. The Pro-Care Restoration Team (Ken, Brandon, Tyler, CJ & Chris) arrived very shortly thereafter and the magic began. They immediately began testing for moisture, cutting the sheet rock and determined the cause. CJ capped the damaged pipe so we would have water until the Plummer could arrive the next day. Strategically places fans started the drying process. The entire team was hard working, professional, courteous, sympathetic to our situation. We HIGHLY recommend Pro-Care Restoration

Mike Robins Avatar Mike Robins
July 25, 2022

The response time was immediate. Tyler and Chris stayed until leak was located. Plumber response time was immediate also. Fans were brought in for drying and Pro-Care came every day to check on the progress. If any questions or problems do not hesitate to call us. Kept me informed of the progress. I would highly recommend Pro-Care for their service

Karen Jenks Avatar Karen Jenks
July 25, 2022

Very responsive and professional owner! I had a problem with a job done by a company that had a similar name and reached out to this company by mistake. The owner called me within a few hours on a Sunday morning and listened to my whole complaint with empathy. He was ready to come and make it right immediately. I was astonished! He realized I had the wrong business and helped me figure out who to contact. If I need this type of service in the future I will definitely call his company!

Tiffany Southard Avatar Tiffany Southard
July 25, 2023

Preston Snyder quickly assisted one of my clients with a water damage claim recently. I can’t say enough about his and his teams’ customer service and professionalism. I would highly recommend Preston/Pro-Care with your restoration needs!

Caitlin Truesdale Avatar Caitlin Truesdale
April 25, 2024

I would highly recommend Pro-Care to everyone. They are very professional and they make sure you're completely satisfied before leaving.

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Carol Morton Avatar Carol Morton
July 25, 2023

Absolutely recommend. Quick to respond, amazing work. Friendly and very informative. These are the folks to call!

Brenda Boone Avatar Brenda Boone
December 25, 2023

Lynn and his team are true experts. The work that I have had them do for me has always been first class, always professional and with outstanding customer services. I highly recommend them!

Christopher Yates Avatar Christopher Yates
February 6, 2019

They were quick to come to check out my issue. The technician that came out was very knowledgeable, and honest. I recommend them!

Andrew H Avatar Andrew H
July 25, 2022

I highly recommend working with Lyn and his team. They are very responsive and do really great work!

Katelin Brogan Avatar Katelin Brogan
February 6, 2019

Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!

Megan Gambill Avatar Megan Gambill
July 25, 2022