Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!
July 25, 2022
Preston Snyder quickly assisted one of my clients with a water damage claim recently. I can’t say enough about his and his teams’ customer service and professionalism. I would highly recommend Preston/Pro-Care with your restoration needs!
April 25, 2024
Pro-Care Restoration responded immediately to my call after a tree crushed part of my roof. They came over right away and covered the gigantic hole in my roof and attic wall so the rain could not get in to do more damage. Then they coordinated the tree removal with a wonderful tree service, Holliday Landscape & Tree. They brought out a structural engineer to assess the damage and worked with my Allstate Insurance company. Pro-Care is an excellent company that is extremely responsive and professional. They rescued me after this horrific trama to my home. I highly recommend them for your emergency needs on your home.
July 25, 2022
Very responsive and professional owner! I had a problem with a job done by a company that had a similar name and reached out to this company by mistake. The owner called me within a few hours on a Sunday morning and listened to my whole complaint with empathy. He was ready to come and make it right immediately. I was astonished! He realized I had the wrong business and helped me figure out who to contact. If I need this type of service in the future I will definitely call his company!
July 25, 2023
Wonderful company and a solid group of guys. Very easy to work with and passionate about the qualify of work they performed. They also responded quickly to assist us in our time of need.
July 25, 2023
Finding a marketing company that is honest, ethical, professional, and who provides fantastic customer service & delivers everything they promise at a great value would seem like it would be easy. Trust me it isn't. We've worked with several other companies and trust me when I say, Raxxar checks all of these boxes. We've experienced nothing but the BEST customer service with Lyn and his team. We're also very happy with everything they've done for us. Just a great experience. If you're looking for high quality and a fantastic experience, be sure to give Raxxar a call. They'll have your back!
February 6, 2019
We walked into a floor full of water from a burst pipe at 7:30p. The Pro-Care Restoration Team (Ken, Brandon, Tyler, CJ & Chris) arrived very shortly thereafter and the magic began. They immediately began testing for moisture, cutting the sheet rock and determined the cause. CJ capped the damaged pipe so we would have water until the Plummer could arrive the next day. Strategically places fans started the drying process. The entire team was hard working, professional, courteous, sympathetic to our situation. We HIGHLY recommend Pro-Care Restoration
July 25, 2022
Did a great job of cleaning up the mess under house .
July 25, 2022
Ken is one of the most detailed people you will ever meet. He demands quality and it shows with all of his team. I highly recommend using their services!
July 25, 2022