Very prompt service, gave continuous feedback. The feedback was not just documented but verbally communicated in a manner we understood. Brandon was professional, knowledgeable yet just easy to talk. My husband and I appreciated both Ken and Brandon.
July 25, 2022
Ken is one of the most detailed people you will ever meet. He demands quality and it shows with all of his team. I highly recommend using their services!
July 25, 2022
ProCare has helped many of my clients. I’ve received positive feedback from every client after ProCare took care of them. Preston has been personally involved in all of these cases and I appreciate the way his team treats my people!
May 25, 2024
I had a great experience with my visit to Pro-Care. The staff were helpful and were able to answer any questions I had about their services. I will definitely keep them in mind when it comes to getting help with an upcoming remodeling project for our house.
July 25, 2023
We had some water damage due to our hot water tank leaking. From our first initial contact with the guys at Pro Care, they were there within a few hours. We had damage to our bathroom, bedroom and laundry room. They were quick to get everything set up to stop more potential damage due to the water leakage. All of these guys were very professional, communicative and a pleasure to work with. When the repairs started, they were finished within a few days. Ken, Brandon, Tyler, CJ and Michael were an absolute pleasure to work with.
July 25, 2023
Wanted to spread the word about Pro-Care Restoration. I had a disaster with my dish washer and my daughter called Pro-Care. I have never in 29 years had a team come into my house that were so knowledgeable, professional, well mannered and took time to answer any questions that I had. They had everything under control quickly. The entire team was awesome. Thank you Pro-Care Restoration and Preston for making this unexpected situation less stressful for me.
March 25, 2024
Pro-Care Restoration did a wonderful job restoring my home after recent flood damage occurred. From the very first phone call that I made- Brandon, Preston and the rest of the team were all extremely knowledgeable, professional, respectful in my home, and delivered a wonderful customer experience from start to finish! Their level of expertise and communication is unmatched. There’s never a convenient time for something like flood damage to happen, but the Pro-Care Restoration team truly went above and beyond in walking with me through this entire process. They worked behind the scenes with my insurance company and took much of that burden off of me as the homeowner. I am truly thankful that I came across this company and will recommend their services to anyone I know that is in need!
July 25, 2023
DON'T LOOK ANYWHERE ELSE FOR EMERGENCY HOME/BUSINESS REPAIRS. This team is HIGHLY RECOMMENDED! I have made a relationship and gained a trusted advisor and friend with this company. The Pro-Care crew was very professional with my loss from start to finish. It helps that they keep good relationships with the insurance adjusters because they certainly corresponded with the insurance companies perfectly; no surprises! They got me covered! The technicians and subs went above and beyond the scope of work. They got my home BETTER than new within ONE MONTH. They got it all dry and put back with premium materials very quickly. No hold-ups either, even with all the supply chain shortages. I, unfortunately, have had experienced several large water losses in my home and it took other competitors way too long (3-6 months) for mitigation and repairs. I am very glad that I was referred to these great folks and I am happy with Pro-Care Restoration and their work. I will ALWAYS refer these folks any chance I get to family and friends and will use them again if an emergency arises again!
July 25, 2022
We walked into a floor full of water from a burst pipe at 7:30p. The Pro-Care Restoration Team (Ken, Brandon, Tyler, CJ & Chris) arrived very shortly thereafter and the magic began. They immediately began testing for moisture, cutting the sheet rock and determined the cause. CJ capped the damaged pipe so we would have water until the Plummer could arrive the next day. Strategically places fans started the drying process. The entire team was hard working, professional, courteous, sympathetic to our situation. We HIGHLY recommend Pro-Care Restoration
July 25, 2022