Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!
July 25, 2022
Ken is one of the most detailed people you will ever meet. He demands quality and it shows with all of his team. I highly recommend using their services!
July 25, 2022
I am 100% pleased with the professionalism of this company. They handled my disaster immediately and made sure every detail was covered. Each employee was kind, courteous, and respectful of my situation. I highly recommend them.
December 25, 2023
Pro-Care Restoration did a wonderful job restoring my home after recent flood damage occurred. From the very first phone call that I made- Brandon, Preston and the rest of the team were all extremely knowledgeable, professional, respectful in my home, and delivered a wonderful customer experience from start to finish! Their level of expertise and communication is unmatched. There’s never a convenient time for something like flood damage to happen, but the Pro-Care Restoration team truly went above and beyond in walking with me through this entire process. They worked behind the scenes with my insurance company and took much of that burden off of me as the homeowner. I am truly thankful that I came across this company and will recommend their services to anyone I know that is in need!
July 25, 2023
Preston Snyder quickly assisted one of my clients with a water damage claim recently. I can’t say enough about his and his teams’ customer service and professionalism. I would highly recommend Preston/Pro-Care with your restoration needs!
April 25, 2024
Outstanding group. All Pro Care Restoration team members that worked on our home are very professional. The work on our home after a tree fell on us was excellent. The rooms effected are now better that ever! Every detail was attended to beyond our expectation. I recommended this company 1,000%
December 25, 2023
They were quick to come to check out my issue. The technician that came out was very knowledgeable, and honest. I recommend them!
July 25, 2022
Very prompt service, gave continuous feedback. The feedback was not just documented but verbally communicated in a manner we understood. Brandon was professional, knowledgeable yet just easy to talk. My husband and I appreciated both Ken and Brandon.
July 25, 2022
The Pro-Care team is professional, hard-working, and will go over and beyond to meet the needs of their clients.
July 25, 2022