Hi! This is Mary Whitley. I had Pro-Care Restoration come to my home to restore my bedroom from water coming from a stopped up gutter. They did a fantastic job! The rooms (closet and storage room were affected also) were put back together in a better way than I even had them! Look at the photos- their contents division organized and set back all of my belongings EXACTLY as they were prior to the loss! I especially like that they were honest about everything!
July 25, 2023
Wanted to spread the word about Pro-Care Restoration. I had a disaster with my dish washer and my daughter called Pro-Care. I have never in 29 years had a team come into my house that were so knowledgeable, professional, well mannered and took time to answer any questions that I had. They had everything under control quickly. The entire team was awesome. Thank you Pro-Care Restoration and Preston for making this unexpected situation less stressful for me.
March 25, 2024
Fantastic team here at Pro-Care. Couldn't have asked for more from Preston, Brandon and team. Extremely respectful, communication was top-tier and they project managed the entire process end to end. Really appreciate their care and help during this project!
May 25, 2024
I highly recommend working with Lyn and his team. They are very responsive and do really great work!
February 6, 2019
ProCare has helped many of my clients. I’ve received positive feedback from every client after ProCare took care of them. Preston has been personally involved in all of these cases and I appreciate the way his team treats my people!
May 25, 2024
DON'T LOOK ANYWHERE ELSE FOR EMERGENCY HOME/BUSINESS REPAIRS. This team is HIGHLY RECOMMENDED! I have made a relationship and gained a trusted advisor and friend with this company. The Pro-Care crew was very professional with my loss from start to finish. It helps that they keep good relationships with the insurance adjusters because they certainly corresponded with the insurance companies perfectly; no surprises! They got me covered! The technicians and subs went above and beyond the scope of work. They got my home BETTER than new within ONE MONTH. They got it all dry and put back with premium materials very quickly. No hold-ups either, even with all the supply chain shortages. I, unfortunately, have had experienced several large water losses in my home and it took other competitors way too long (3-6 months) for mitigation and repairs. I am very glad that I was referred to these great folks and I am happy with Pro-Care Restoration and their work. I will ALWAYS refer these folks any chance I get to family and friends and will use them again if an emergency arises again!
July 25, 2022
Preston was really quick responding when we had water issues in our basement. Situation resolved and permanent solution recommended. In the show room Madison listened carefully to our situation and recommended options to upgrade our flooring. Her advice was detailed and convincing but not pushy or aggressive. These people are competent and professional but still friendly and patient. Highly recommend
April 25, 2024
Very responsive and professional owner! I had a problem with a job done by a company that had a similar name and reached out to this company by mistake. The owner called me within a few hours on a Sunday morning and listened to my whole complaint with empathy. He was ready to come and make it right immediately. I was astonished! He realized I had the wrong business and helped me figure out who to contact. If I need this type of service in the future I will definitely call his company!
July 25, 2023
Pro-Care Restoration did a wonderful job restoring my home after recent flood damage occurred. From the very first phone call that I made- Brandon, Preston and the rest of the team were all extremely knowledgeable, professional, respectful in my home, and delivered a wonderful customer experience from start to finish! Their level of expertise and communication is unmatched. There’s never a convenient time for something like flood damage to happen, but the Pro-Care Restoration team truly went above and beyond in walking with me through this entire process. They worked behind the scenes with my insurance company and took much of that burden off of me as the homeowner. I am truly thankful that I came across this company and will recommend their services to anyone I know that is in need!
July 25, 2023
Absolutely recommend. Quick to respond, amazing work. Friendly and very informative. These are the folks to call!
December 25, 2023