The response time was immediate. Tyler and Chris stayed until leak was located. Plumber response time was immediate also. Fans were brought in for drying and Pro-Care came every day to check on the progress. If any questions or problems do not hesitate to call us. Kept me informed of the progress. I would highly recommend Pro-Care for their service

Karen Jenks Avatar Karen Jenks
July 25, 2022

Preston, as well as the whole team at Pro Care are outstanding. Their communication, knowledge, and willingness to help truly sets them above any other Restoration company! I would highly recommend them!

Hannah Williamson Avatar Hannah Williamson
May 25, 2024

Pro-Care Restoration responded immediately to my call after a tree crushed part of my roof. They came over right away and covered the gigantic hole in my roof and attic wall so the rain could not get in to do more damage. Then they coordinated the tree removal with a wonderful tree service, Holliday Landscape & Tree. They brought out a structural engineer to assess the damage and worked with my Allstate Insurance company. Pro-Care is an excellent company that is extremely responsive and professional. They rescued me after this horrific trama to my home. I highly recommend them for your emergency needs on your home.

Ann Hardee Avatar Ann Hardee
July 25, 2022

Wanted to spread the word about Pro-Care Restoration. I had a disaster with my dish washer and my daughter called Pro-Care. I have never in 29 years had a team come into my house that were so knowledgeable, professional, well mannered and took time to answer any questions that I had. They had everything under control quickly. The entire team was awesome. Thank you Pro-Care Restoration and Preston for making this unexpected situation less stressful for me.

Robyn Neal Avatar Robyn Neal
March 25, 2024

Very professional team! They showed up when they said they would and acted very quickly to repair damage caused by water from the AC in the attic. The work was finished in a very quick time. Very helpful with insurance as well. Thanks!

Wendy Forbes Avatar Wendy Forbes
July 25, 2023

I am 100% pleased with the professionalism of this company. They handled my disaster immediately and made sure every detail was covered. Each employee was kind, courteous, and respectful of my situation. I highly recommend them.

Susan Kallam Avatar Susan Kallam
December 25, 2023

Very responsive and professional owner! I had a problem with a job done by a company that had a similar name and reached out to this company by mistake. The owner called me within a few hours on a Sunday morning and listened to my whole complaint with empathy. He was ready to come and make it right immediately. I was astonished! He realized I had the wrong business and helped me figure out who to contact. If I need this type of service in the future I will definitely call his company!

Tiffany Southard Avatar Tiffany Southard
July 25, 2023

Very prompt service, gave continuous feedback. The feedback was not just documented but verbally communicated in a manner we understood. Brandon was professional, knowledgeable yet just easy to talk. My husband and I appreciated both Ken and Brandon.

Rachel Bell Avatar Rachel Bell
July 25, 2022

We had some water damage due to our hot water tank leaking. From our first initial contact with the guys at Pro Care, they were there within a few hours. We had damage to our bathroom, bedroom and laundry room. They were quick to get everything set up to stop more potential damage due to the water leakage. All of these guys were very professional, communicative and a pleasure to work with. When the repairs started, they were finished within a few days. Ken, Brandon, Tyler, CJ and Michael were an absolute pleasure to work with.

Lee Hazelwood Avatar Lee Hazelwood
July 25, 2023

If you have a disaster, Pro-Care Restoration is the place to call. Everyone on their team is attentive, professional, and helpful. I would highly recommend them to anyone in need of their services.

Madison Chambers Avatar Madison Chambers
April 25, 2024