Preston, as well as the whole team at Pro Care are outstanding. Their communication, knowledge, and willingness to help truly sets them above any other Restoration company! I would highly recommend them!
May 25, 2024
I reached out to Raxxar on social media as I was having a problem with a website right in the middle of a launch. Lyn was very responsive to my cry for help, very professional, and very knowledgeable as well. He did what he said he was going to do and made the problem go away. Thank you, Raxxar!! I am so happy to have made the contact and definitely will be contacting them with more projects in the future.
February 6, 2016
Very responsive and professional owner! I had a problem with a job done by a company that had a similar name and reached out to this company by mistake. The owner called me within a few hours on a Sunday morning and listened to my whole complaint with empathy. He was ready to come and make it right immediately. I was astonished! He realized I had the wrong business and helped me figure out who to contact. If I need this type of service in the future I will definitely call his company!
July 25, 2023
As an insurance agent, Preston/Pro-Care is always my first call when helping a customer navigate a catastrophe. They are professional, compassionate and the best at what they do. I’ve had many happy policyholders who walked through their disaster with Pro-Care. We know Pro-Care always has our back!
April 25, 2024
Absolutely recommend. Quick to respond, amazing work. Friendly and very informative. These are the folks to call!
December 25, 2023
Did a great job of cleaning up the mess under house .
July 25, 2022
I am very pleased with the excellent work done. I definitely would recommend Pro Care to others.
July 25, 2022
During hurricane Ian, a gigantic tree fell on my townhouse. Going through the roof, attic and into two bedroom upstairs. Causing damage to the ceiling in the lower level rooms. After calling 911, while the fire department was still there, I called Pro Care and spoke directly to Brandon. Not only did he help calm me from an awful situation he promised to be out as soon as the weather permitted. He also talked with one of the fire people to get a better understanding of the damage. True to his word, he and is crew were there early the next morning. Brandon immediately went to work making arrangements for a crane to remove the tree. His crew went immediately to work taking out all the damaged walls, carpet and doing the very best to minimize the damage. Even tho I am unable to stay in my home, I feel so very fortunate to have ProCare on the job! Brandon and all of his crew are absolutely the BEST.
July 25, 2023
Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!
July 25, 2022
These guys repaired my kitchen after a water leak while on vacation. They were very professional, communicated regularly, had great sub-contractors for some additional work and they took care of all the little details. They worked closely with my insurance company and it made the whole process nice for me. I highly recommend pro-care!
February 25, 2024