We had some water damage due to our hot water tank leaking. From our first initial contact with the guys at Pro Care, they were there within a few hours. We had damage to our bathroom, bedroom and laundry room. They were quick to get everything set up to stop more potential damage due to the water leakage. All of these guys were very professional, communicative and a pleasure to work with. When the repairs started, they were finished within a few days. Ken, Brandon, Tyler, CJ and Michael were an absolute pleasure to work with.

Lee Hazelwood Avatar Lee Hazelwood
July 25, 2023

The response time was immediate. Tyler and Chris stayed until leak was located. Plumber response time was immediate also. Fans were brought in for drying and Pro-Care came every day to check on the progress. If any questions or problems do not hesitate to call us. Kept me informed of the progress. I would highly recommend Pro-Care for their service

Karen Jenks Avatar Karen Jenks
July 25, 2022

Hi! This is Mary Whitley. I had Pro-Care Restoration come to my home to restore my bedroom from water coming from a stopped up gutter. They did a fantastic job! The rooms (closet and storage room were affected also) were put back together in a better way than I even had them! Look at the photos- their contents division organized and set back all of my belongings EXACTLY as they were prior to the loss! I especially like that they were honest about everything!

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Mary Whitley Avatar Mary Whitley
July 25, 2023

Chris, C.J., Brandon, Mike, Tyler, Andy, Ken, Tim, and Sammy. What a great group of gentlemen and I was very impressed with their knowledge and each one of them were hard workers and worked to get their part of the job done right. They were patient with me asking dumb questions; however, my cat will never be the same LOL. MANY THANKS and I'll mention Pro Care to all my old lady friends so they can tell their children and grandchildren.

Marge Blahuta Avatar Marge Blahuta
July 25, 2023

Very professional team! They showed up when they said they would and acted very quickly to repair damage caused by water from the AC in the attic. The work was finished in a very quick time. Very helpful with insurance as well. Thanks!

Wendy Forbes Avatar Wendy Forbes
July 25, 2023

Very professional and responded very quickly. They were also very thorough with great attention to detail. Really appreciate how clean they kept the damaged area with no drywall dust and pieces left on the floor. Would definitely recommend.

Christi Hall Avatar Christi Hall
July 25, 2022

I would highly recommend Pro-Care to everyone. They are very professional and they make sure you're completely satisfied before leaving.

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Carol Morton Avatar Carol Morton
July 25, 2023

The guys were very courteous and very professional. I'd definitely ask them to come back again if something was to happen.

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Marianne Groulx Avatar Marianne Groulx
July 25, 2022

As an insurance agent, Preston/Pro-Care is always my first call when helping a customer navigate a catastrophe. They are professional, compassionate and the best at what they do. I’ve had many happy policyholders who walked through their disaster with Pro-Care. We know Pro-Care always has our back!

Kristian Christ Avatar Kristian Christ
April 25, 2024

Very prompt service, gave continuous feedback. The feedback was not just documented but verbally communicated in a manner we understood. Brandon was professional, knowledgeable yet just easy to talk. My husband and I appreciated both Ken and Brandon.

Rachel Bell Avatar Rachel Bell
July 25, 2022