The response time was immediate. Tyler and Chris stayed until leak was located. Plumber response time was immediate also. Fans were brought in for drying and Pro-Care came every day to check on the progress. If any questions or problems do not hesitate to call us. Kept me informed of the progress. I would highly recommend Pro-Care for their service

Karen Jenks Avatar Karen Jenks
July 25, 2022

If you have a disaster, Pro-Care Restoration is the place to call. Everyone on their team is attentive, professional, and helpful. I would highly recommend them to anyone in need of their services.

Madison Chambers Avatar Madison Chambers
April 25, 2024

I had a water leak under concrete slab. Services included vacuuming up water, drying out carpet, laminate and cabinets; along with replacing flooring. Very professional company.

Cathy Michael Avatar Cathy Michael
July 25, 2022

Very professional and responded very quickly. They were also very thorough with great attention to detail. Really appreciate how clean they kept the damaged area with no drywall dust and pieces left on the floor. Would definitely recommend.

Christi Hall Avatar Christi Hall
July 25, 2022

Very professional team! They showed up when they said they would and acted very quickly to repair damage caused by water from the AC in the attic. The work was finished in a very quick time. Very helpful with insurance as well. Thanks!

Wendy Forbes Avatar Wendy Forbes
July 25, 2023

Pro-Care Restoration responded immediately to my call after a tree crushed part of my roof. They came over right away and covered the gigantic hole in my roof and attic wall so the rain could not get in to do more damage. Then they coordinated the tree removal with a wonderful tree service, Holliday Landscape & Tree. They brought out a structural engineer to assess the damage and worked with my Allstate Insurance company. Pro-Care is an excellent company that is extremely responsive and professional. They rescued me after this horrific trama to my home. I highly recommend them for your emergency needs on your home.

Ann Hardee Avatar Ann Hardee
July 25, 2022

Wanted to spread the word about Pro-Care Restoration. I had a disaster with my dish washer and my daughter called Pro-Care. I have never in 29 years had a team come into my house that were so knowledgeable, professional, well mannered and took time to answer any questions that I had. They had everything under control quickly. The entire team was awesome. Thank you Pro-Care Restoration and Preston for making this unexpected situation less stressful for me.

Robyn Neal Avatar Robyn Neal
March 25, 2024

Lynn and his team are true experts. The work that I have had them do for me has always been first class, always professional and with outstanding customer services. I highly recommend them!

Christopher Yates Avatar Christopher Yates
February 6, 2019

We had some water damage due to our hot water tank leaking. From our first initial contact with the guys at Pro Care, they were there within a few hours. We had damage to our bathroom, bedroom and laundry room. They were quick to get everything set up to stop more potential damage due to the water leakage. All of these guys were very professional, communicative and a pleasure to work with. When the repairs started, they were finished within a few days. Ken, Brandon, Tyler, CJ and Michael were an absolute pleasure to work with.

Lee Hazelwood Avatar Lee Hazelwood
July 25, 2023

Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!

Megan Gambill Avatar Megan Gambill
July 25, 2022