We walked into a floor full of water from a burst pipe at 7:30p. The Pro-Care Restoration Team (Ken, Brandon, Tyler, CJ & Chris) arrived very shortly thereafter and the magic began. They immediately began testing for moisture, cutting the sheet rock and determined the cause. CJ capped the damaged pipe so we would have water until the Plummer could arrive the next day. Strategically places fans started the drying process. The entire team was hard working, professional, courteous, sympathetic to our situation. We HIGHLY recommend Pro-Care Restoration

Mike Robins Avatar Mike Robins
July 25, 2022

I highly recommend working with Lyn and his team. They are very responsive and do really great work!

Katelin Brogan Avatar Katelin Brogan
February 6, 2019

Very professional and responded very quickly. They were also very thorough with great attention to detail. Really appreciate how clean they kept the damaged area with no drywall dust and pieces left on the floor. Would definitely recommend.

Christi Hall Avatar Christi Hall
July 25, 2022

I am 100% pleased with the professionalism of this company. They handled my disaster immediately and made sure every detail was covered. Each employee was kind, courteous, and respectful of my situation. I highly recommend them.

Susan Kallam Avatar Susan Kallam
December 25, 2023

I had a water leak under concrete slab. Services included vacuuming up water, drying out carpet, laminate and cabinets; along with replacing flooring. Very professional company.

Cathy Michael Avatar Cathy Michael
July 25, 2022

Preston was really quick responding when we had water issues in our basement. Situation resolved and permanent solution recommended. In the show room Madison listened carefully to our situation and recommended options to upgrade our flooring. Her advice was detailed and convincing but not pushy or aggressive. These people are competent and professional but still friendly and patient. Highly recommend

Dana Allen Avatar Dana Allen
April 25, 2024

I had a water line drain back up in my entire condo was flooded by the back up.They arrived at my condo within a hour of the call at after 10 pm at night they were 5 people that arrived and there supervisor.They immediately accessed the situation and went to work to stop the water damage and correct the problem. They were non stop till the next morning ,they helped me clean up the towels and blankets I had layed in the floor to try soak up the water.they hauled all these items off and left fans and equipment to pull any moisture out if the condo. They pulled the water damaged carpet pad and sprayed and sealed the floors and walls molding to make sure there were no mold or water issues left. They answered All my questions and concerns about water damage. To make sure I was safe, over the next few days they arrived to take readings and check and make sure there were no mold or more water damage.Unbelievable company and people and quality of work is unmatched. Only company to call if you ever have any issues, I highly recommend this company and would tell you to call no one else.I was so impressed that my company will use them. Darren

Darren Heatherly Avatar Darren Heatherly
July 25, 2022

The response time was immediate. Tyler and Chris stayed until leak was located. Plumber response time was immediate also. Fans were brought in for drying and Pro-Care came every day to check on the progress. If any questions or problems do not hesitate to call us. Kept me informed of the progress. I would highly recommend Pro-Care for their service

Karen Jenks Avatar Karen Jenks
July 25, 2022

Wanted to spread the word about Pro-Care Restoration. I had a disaster with my dish washer and my daughter called Pro-Care. I have never in 29 years had a team come into my house that were so knowledgeable, professional, well mannered and took time to answer any questions that I had. They had everything under control quickly. The entire team was awesome. Thank you Pro-Care Restoration and Preston for making this unexpected situation less stressful for me.

Robyn Neal Avatar Robyn Neal
March 25, 2024

Pro-Care Restoration did a wonderful job restoring my home after recent flood damage occurred. From the very first phone call that I made- Brandon, Preston and the rest of the team were all extremely knowledgeable, professional, respectful in my home, and delivered a wonderful customer experience from start to finish! Their level of expertise and communication is unmatched. There’s never a convenient time for something like flood damage to happen, but the Pro-Care Restoration team truly went above and beyond in walking with me through this entire process. They worked behind the scenes with my insurance company and took much of that burden off of me as the homeowner. I am truly thankful that I came across this company and will recommend their services to anyone I know that is in need!

Caroline McDaniel Avatar Caroline McDaniel
July 25, 2023