Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!
July 25, 2022
I had a great experience with my visit to Pro-Care. The staff were helpful and were able to answer any questions I had about their services. I will definitely keep them in mind when it comes to getting help with an upcoming remodeling project for our house.
July 25, 2023
Very prompt service, gave continuous feedback. The feedback was not just documented but verbally communicated in a manner we understood. Brandon was professional, knowledgeable yet just easy to talk. My husband and I appreciated both Ken and Brandon.
July 25, 2022
During hurricane Ian, a gigantic tree fell on my townhouse. Going through the roof, attic and into two bedroom upstairs. Causing damage to the ceiling in the lower level rooms. After calling 911, while the fire department was still there, I called Pro Care and spoke directly to Brandon. Not only did he help calm me from an awful situation he promised to be out as soon as the weather permitted. He also talked with one of the fire people to get a better understanding of the damage. True to his word, he and is crew were there early the next morning. Brandon immediately went to work making arrangements for a crane to remove the tree. His crew went immediately to work taking out all the damaged walls, carpet and doing the very best to minimize the damage. Even tho I am unable to stay in my home, I feel so very fortunate to have ProCare on the job! Brandon and all of his crew are absolutely the BEST.
July 25, 2023
Ken is one of the most detailed people you will ever meet. He demands quality and it shows with all of his team. I highly recommend using their services!
July 25, 2022
Lynn and his team are true experts. The work that I have had them do for me has always been first class, always professional and with outstanding customer services. I highly recommend them!
February 6, 2019
Finding a marketing company that is honest, ethical, professional, and who provides fantastic customer service & delivers everything they promise at a great value would seem like it would be easy. Trust me it isn't. We've worked with several other companies and trust me when I say, Raxxar checks all of these boxes. We've experienced nothing but the BEST customer service with Lyn and his team. We're also very happy with everything they've done for us. Just a great experience. If you're looking for high quality and a fantastic experience, be sure to give Raxxar a call. They'll have your back!
February 6, 2019
I highly recommend working with Lyn and his team. They are very responsive and do really great work!
February 6, 2019
As an insurance agent, Preston/Pro-Care is always my first call when helping a customer navigate a catastrophe. They are professional, compassionate and the best at what they do. I’ve had many happy policyholders who walked through their disaster with Pro-Care. We know Pro-Care always has our back!
April 25, 2024