Testimonials

The response time was immediate. Tyler and Chris stayed until leak was located. Plumber response time was immediate also. Fans were brought in for drying and Pro-Care came every day to check on the progress. If any questions or problems do not hesitate to call us. Kept me informed of the progress. I would highly recommend Pro-Care for their service

Very prompt service, gave continuous feedback. The feedback was not just documented but verbally communicated in a manner we understood. Brandon was professional, knowledgeable yet just easy to talk. My husband and I appreciated both Ken and Brandon.

I highly recommend working with Lyn and his team. They are very responsive and do really great work!

Loved the work that Lyn did on my website. I told him what I wanted done, he walked me through the process, and stayed online with me as he made the changes in real time. Great guy, easy to talk to, most importantly.. he's very patient as he worked with me as I know very little about whats possible when it comes to website customizations.

Very responsive and professional owner! I had a problem with a job done by a company that had a similar name and reached out to this company by mistake. The owner called me within a few hours on a Sunday morning and listened to my whole complaint with empathy. He was ready to come and make it right immediately. I was astonished! He realized I had the wrong business and helped me figure out who to contact. If I need this type of service in the future I will definitely call his company!

Very professional and responded very quickly. They were also very thorough with great attention to detail. Really appreciate how clean they kept the damaged area with no drywall dust and pieces left on the floor. Would definitely recommend.

I would like to thank Ken and his Team for helping us during a difficult time. We had an unexpected water leak while away on vacation. Pro Care Restoration repaired everything and exceeded our expectations.

Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!

As an insurance agent, Preston/Pro-Care is always my first call when helping a customer navigate a catastrophe. They are professional, compassionate and the best at what they do. I’ve had many happy policyholders who walked through their disaster with Pro-Care. We know Pro-Care always has our back!

The guys were very courteous and very professional. I'd definitely ask them to come back again if something was to happen.