Preston was really quick responding when we had water issues in our basement. Situation resolved and permanent solution recommended. In the show room Madison listened carefully to our situation and recommended options to upgrade our flooring. Her advice was detailed and convincing but not pushy or aggressive. These people are competent and professional but still friendly and patient. Highly recommend

Dana Allen Avatar Dana Allen
April 25, 2024

Hi! This is Mary Whitley. I had Pro-Care Restoration come to my home to restore my bedroom from water coming from a stopped up gutter. They did a fantastic job! The rooms (closet and storage room were affected also) were put back together in a better way than I even had them! Look at the photos- their contents division organized and set back all of my belongings EXACTLY as they were prior to the loss! I especially like that they were honest about everything!

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Mary Whitley Avatar Mary Whitley
July 25, 2023

I had a water line drain back up in my entire condo was flooded by the back up.They arrived at my condo within a hour of the call at after 10 pm at night they were 5 people that arrived and there supervisor.They immediately accessed the situation and went to work to stop the water damage and correct the problem. They were non stop till the next morning ,they helped me clean up the towels and blankets I had layed in the floor to try soak up the water.they hauled all these items off and left fans and equipment to pull any moisture out if the condo. They pulled the water damaged carpet pad and sprayed and sealed the floors and walls molding to make sure there were no mold or water issues left. They answered All my questions and concerns about water damage. To make sure I was safe, over the next few days they arrived to take readings and check and make sure there were no mold or more water damage.Unbelievable company and people and quality of work is unmatched. Only company to call if you ever have any issues, I highly recommend this company and would tell you to call no one else.I was so impressed that my company will use them. Darren

Darren Heatherly Avatar Darren Heatherly
July 25, 2022

Fantastic team here at Pro-Care. Couldn't have asked for more from Preston, Brandon and team. Extremely respectful, communication was top-tier and they project managed the entire process end to end. Really appreciate their care and help during this project!

Chris Ford Avatar Chris Ford
May 25, 2024

Did a great job of cleaning up the mess under house .

Velma Burcham Avatar Velma Burcham
July 25, 2022

If you have a disaster, Pro-Care Restoration is the place to call. Everyone on their team is attentive, professional, and helpful. I would highly recommend them to anyone in need of their services.

Madison Chambers Avatar Madison Chambers
April 25, 2024

They were quick to come to check out my issue. The technician that came out was very knowledgeable, and honest. I recommend them!

Andrew H Avatar Andrew H
July 25, 2022

Pro-Care Restoration did a wonderful job restoring my home after recent flood damage occurred. From the very first phone call that I made- Brandon, Preston and the rest of the team were all extremely knowledgeable, professional, respectful in my home, and delivered a wonderful customer experience from start to finish! Their level of expertise and communication is unmatched. There’s never a convenient time for something like flood damage to happen, but the Pro-Care Restoration team truly went above and beyond in walking with me through this entire process. They worked behind the scenes with my insurance company and took much of that burden off of me as the homeowner. I am truly thankful that I came across this company and will recommend their services to anyone I know that is in need!

Caroline McDaniel Avatar Caroline McDaniel
July 25, 2023

Fast response, professional service

Monica Plummer Avatar Monica Plummer
July 25, 2022

I am very pleased with the excellent work done. I definitely would recommend Pro Care to others.

Ann Morelli Avatar Ann Morelli
July 25, 2022