Testimonials

Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!

I had a water line drain back up in my entire condo was flooded by the back up.They arrived at my condo within a hour of the call at after 10 pm at night they were 5 people that arrived and there supervisor.They immediately accessed the situation and went to work to stop the water damage and correct the problem. They were non stop till the next morning ,they helped me clean up the towels and blankets I had layed in the floor to try soak up the water.they hauled all these items off and left fans and equipment to pull any moisture out if the condo. They pulled the water damaged carpet pad and sprayed and sealed the floors and walls molding to make sure there were no mold or water issues left. They answered All my questions and concerns about water damage. To make sure I was safe, over the next few days they arrived to take readings and check and make sure there were no mold or more water damage.Unbelievable company and people and quality of work is unmatched. Only company to call if you ever have any issues, I highly recommend this company and would tell you to call no one else.I was so impressed that my company will use them. Darren

Preston was really quick responding when we had water issues in our basement. Situation resolved and permanent solution recommended. In the show room Madison listened carefully to our situation and recommended options to upgrade our flooring. Her advice was detailed and convincing but not pushy or aggressive. These people are competent and professional but still friendly and patient. Highly recommend

I had a great experience with my visit to Pro-Care. The staff were helpful and were able to answer any questions I had about their services. I will definitely keep them in mind when it comes to getting help with an upcoming remodeling project for our house.

Pro-Care Restoration responded immediately to my call after a tree crushed part of my roof. They came over right away and covered the gigantic hole in my roof and attic wall so the rain could not get in to do more damage. Then they coordinated the tree removal with a wonderful tree service, Holliday Landscape & Tree. They brought out a structural engineer to assess the damage and worked with my Allstate Insurance company. Pro-Care is an excellent company that is extremely responsive and professional. They rescued me after this horrific trama to my home. I highly recommend them for your emergency needs on your home.

During hurricane Ian, a gigantic tree fell on my townhouse. Going through the roof, attic and into two bedroom upstairs. Causing damage to the ceiling in the lower level rooms. After calling 911, while the fire department was still there, I called Pro Care and spoke directly to Brandon. Not only did he help calm me from an awful situation he promised to be out as soon as the weather permitted. He also talked with one of the fire people to get a better understanding of the damage. True to his word, he and is crew were there early the next morning. Brandon immediately went to work making arrangements for a crane to remove the tree. His crew went immediately to work taking out all the damaged walls, carpet and doing the very best to minimize the damage. Even tho I am unable to stay in my home, I feel so very fortunate to have ProCare on the job! Brandon and all of his crew are absolutely the BEST.

Finding a marketing company that is honest, ethical, professional, and who provides fantastic customer service & delivers everything they promise at a great value would seem like it would be easy. Trust me it isn't. We've worked with several other companies and trust me when I say, Raxxar checks all of these boxes. We've experienced nothing but the BEST customer service with Lyn and his team. We're also very happy with everything they've done for us. Just a great experience. If you're looking for high quality and a fantastic experience, be sure to give Raxxar a call. They'll have your back!

We walked into a floor full of water from a burst pipe at 7:30p. The Pro-Care Restoration Team (Ken, Brandon, Tyler, CJ & Chris) arrived very shortly thereafter and the magic began. They immediately began testing for moisture, cutting the sheet rock and determined the cause. CJ capped the damaged pipe so we would have water until the Plummer could arrive the next day. Strategically places fans started the drying process. The entire team was hard working, professional, courteous, sympathetic to our situation. We HIGHLY recommend Pro-Care Restoration

Very prompt service, gave continuous feedback. The feedback was not just documented but verbally communicated in a manner we understood. Brandon was professional, knowledgeable yet just easy to talk. My husband and I appreciated both Ken and Brandon.

I would like to thank Ken and his Team for helping us during a difficult time. We had an unexpected water leak while away on vacation. Pro Care Restoration repaired everything and exceeded our expectations.