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Very prompt service, gave continuous feedback. The feedback was not just documented but verbally communicated in a manner we understood. Brandon was professional, knowledgeable yet just easy to talk. My husband and I appreciated both Ken and Brandon.
March 10, 2022
I am very grateful for having this team help me with my water damage flood clean-up. Water damage restoration was something I had no familiarity with but the technicians and management were so explanatory and intentional with their process that I feel as though I am an expert...seriously!!
They were very thorough in the whole process and left no stone unturned. We also got to talking about how they also do Fire Damage Restoration, Mold Mitigation, as well as many other disaster situations. I am glad I found a company I can trust and count on to advise from start to finish!! They demoed and mitigated the problem, dried it up (with crazy complicated looking equipment) and rebuilt it all! Their subcontractors on the rebuild were very kind and did great work, I could tell they are just another extension of the company. I also dealt with the same project managers the entire process which is a breath of fresh air and was very easy.
Thank you Pro-Care Restoration!
February 10, 2022
Pro-Care was very quick to my water mitigation request. They came out the same day that I submitted my claim, which I really appreciated because I was fearful of further water damage and rampant mold issues. They acted quickly, efficiently, and allayed my fears. Also, the project manager visited daily to check the progress of the drying. Once approved for repairs from my insurance company, they were quick to fix my floor, floor molding, paint, and additional request of rerouting my dryer vent. The repair process took less than 2 days total. The team that did the repairs did a thorough and beautiful job! They took a bad situation (my washing machine leaked through the floor and into my basement), and made it look like a remodel. I am very happy with the job they did. Also, every team member was friendly, professional, and in touch throughout the entire process. Thanks ProCare!
March 10, 2022
DON'T LOOK ANYWHERE ELSE FOR EMERGENCY HOME/BUSINESS REPAIRS. This team is HIGHLY RECOMMENDED!
I have made a relationship and gained a trusted advisor and friend with this company. The Pro-Care crew was very professional with my loss from start to finish. It helps that they keep good relationships with the insurance adjusters because they certainly corresponded with the insurance companies perfectly; no surprises! They got me covered! The technicians and subs went above and beyond the scope of work. They got my home BETTER than new within ONE MONTH. They got it all dry and put back with premium materials very quickly. No hold-ups either, even with all the supply chain shortages. I, unfortunately, have had experienced several large water losses in my home and it took other competitors way too long (3-6 months) for mitigation and repairs. I am very glad that I was referred to these great folks and I am happy with Pro-Care Restoration and their work. I will ALWAYS refer these folks any chance I get to family and friends and will use them again if an emergency arises again!
February 10, 2022
The response time was immediate.
Tyler and Chris stayed until leak was located.
Plumber response time was immediate also.
Fans were brought in for drying and Pro-Care came every day to check on the progress. If any questions or problems do not hesitate to call us. Kept me informed of the progress.
I would highly recommend Pro-Care for their service
April 10, 2022
Fastest demo, mitigation, and REBUILD around. Nov. 23rd grease fire happened. They came out the same day and worked to mitigate the fire loss and all of the meticulous detail clean and pack-out that comes with these losses. It is now Dec. 4th and all the drywall, paint, popcorn ceiling removal and air quality control is complete! It sounds to good to be true! Pro-Care Restoration responded very quickly to my homes grease fire. Every technician and management showed the up-most care while solving problems. They worked well into the night and came over at night to address issues. Very thankful !
December 10, 2021