Privacy Policy

Effective Date: 5/8/2025

ProCare Restorations (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website or services.

By using our website (https://procarerestorations.com) or providing information to us, you agree to the terms of this policy.

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1. Information We Collect

A. Information You Provide Directly

• Contact Forms: When you submit a contact form, we collect your name, phone number, email address, and any message you provide.

• Service Requests: If you request services, we may collect your property address and restoration needs.

• Reviews or Comments: If you leave comments on our blog or articles, we collect the data shown in the comment form, along with your IP address and browser user agent string to help detect spam.

B. Information Collected Automatically

• Cookies: We use cookies to enhance user experience and understand how our website is used. These may include login preferences, device type, IP address, and browser type.

• Analytics Tools: We use third-party analytics tools (e.g., Google Analytics) to collect anonymous usage data such as page visits, duration, and interactions.

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2. How We Use Your Information

We use the data we collect to:

• Respond to inquiries or service requests

• Improve our website and customer experience

• Deliver requested services

• Contact you with updates or follow-ups related to your request

• Maintain security and prevent fraudulent activity

• Comply with legal obligations

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3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Trusted service providers (e.g., website hosting, analytics tools, CRM systems) under confidentiality agreements

• Law enforcement or regulatory agencies when legally required

• Insurance providers or contractors involved in the restoration process (only with your consent)

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4. How We Protect Your Data

• We implement industry-standard security protocols to protect personal data.

• Access is limited to authorized personnel only.

• We regularly review systems for vulnerabilities and update security measures.

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5. Your Rights and Choices

You may:

• Request a copy of the personal data we hold about you

• Request correction or deletion of your information

• Opt out of marketing or non-essential communications at any time

To exercise these rights, contact us at:
📧 Email: info@procarerestorations.com
📞 Phone: (336) 900-7373

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6. Data Retention

We retain personal data only as long as necessary:

• For service delivery or customer support

• To comply with legal and insurance obligations

• Or until you request deletion

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7. Third-Party Links and Embedded Content

Our website may include links to third-party sites or embedded content (e.g., videos). These third-party sites have their own privacy practices, and we are not responsible for their content or data handling.

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8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

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9. Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date.

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10. Contact Us

For questions or concerns regarding this policy, contact:

ProCare Restorations
📍 Address: 5332 US-220, Summerfield, NC 27358
📧 Email: info@procarerestorations.com
📞 Phone: (336) 900-7373
🌐 Website: https://procarerestorations.com