An open roof, a broken window and wet rooms can all be part of the same storm damage call. Pro-Care Restoration provides storm damage cleanup in Summerfield, Greensboro and the Triad, with roof tarping, board-up, debris removal and help for the water damage left inside. Tell us what happened and which areas are affected so we can discuss the next steps for your property.
Our family-owned company brings over 20 years of experience and IICRC-certified technicians to residential and commercial restoration. We offer 24/7 emergency response and free estimates. Safe access, weather conditions and the work needed affect when cleanup can begin; we’ll discuss those conditions when you call.
For storm cleanup assistance, call (336) 553-7643. If there is an immediate danger to people, contact emergency services first.
Storm damage cleanup services
Storm recovery often starts by protecting openings in the building and addressing damage inside. We assess the damage to help identify the services your home or business needs and plan the order of work.
Debris removal
Broken branches, damaged building materials and scattered belongings can block access after a storm. Pro-Care removes storm-related debris as part of the agreed cleanup work. Before moving materials, we assess the affected areas for building damage as well as debris.
A large tree resting on a roof or tangled in utility lines needs a different response from loose debris on the ground. Do not attempt to cut it away yourself. Tell us about fallen trees when you call so we can discuss access and any specialist work needed before restoration. Do not assume the cleanup estimate includes tree removal that requires cranes or utility work.
Roof tarping and temporary repairs
Wind-damaged roofing can leave an opening for the next rainfall. We provide roof tarping and temporary protective measures where conditions allow, helping limit additional water entry while permanent repairs are planned. Let us know if you can see missing roofing materials or an opening from a safe location on the ground.
Tarping is temporary protection. It doesn’t replace a roof assessment or any repairs the roof may need. A tarp also cannot undo water damage that has already reached insulation, ceilings or belongings. We consider the exposed roof and the affected interior together when discussing the cleanup scope. Do not climb onto a storm-damaged roof to inspect it or install a tarp.
Board-up for broken windows and doors
Flying debris and wind can damage glass, doors and frames, leaving rooms open to weather and unwanted entry. Pro-Care provides board-up services to cover vulnerable openings while replacement or repair work is arranged. We assess the opening and explain the temporary protection it needs.
Board-up and permanent window or door replacement are separate parts of recovery. Ask what the estimate includes and how the opening will be handled after cleanup. For an occupied home or business, tell us which entrances people normally use and whether the damaged area can be kept out of use. Stay clear of broken glass and damaged frames until the area has been assessed.
Water damage mitigation after a storm
Rain can enter through roof damage, broken windows or other exposed parts of the building. Stormwater may also reach lower rooms or crawl spaces. Our water mitigation work includes extraction and drying to address affected materials and help limit further damage. Describe where the water appeared and whether it is still entering the property.
The source and extent of the water affect the work needed. A ceiling stain, wet flooring and water in a crawl space should be assessed in the context of the storm damage rather than treated as separate cosmetic repairs. For more about extraction, drying and the restoration process, see our water damage restoration services. The assessment also helps establish what needs to happen before repairs to damaged surfaces.
Mold remediation when needed
A storm cleanup project may uncover mold in areas affected by moisture. Mold remediation is considered when the conditions call for it; it is not automatically part of every storm damage job. Let us know about visible growth or a musty smell, including problems you noticed before the storm.
Pro-Care offers mold remediation services for affected properties. That work has its own assessment and cleanup requirements. If we find mold, we’ll explain the findings and proposed work. Addressing the moisture source is also part of planning recovery, especially when water has entered through damage to the exterior. No cleanup can guarantee that mold will never return if moisture problems continue.
Contents cleaning and restoration
A leaking roof or broken window can leave furniture, household belongings and business contents wet or dirty. Pro-Care assesses storm-damaged possessions and uses cleaning and restoration methods to salvage items where possible. The material, condition and type of damage affect what can be restored. Some belongings may need replacement instead.
Tell us which items matter most to you, including sentimental possessions and items your business depends on. We can discuss priorities as part of the assessment. Keep a record of affected belongings and avoid mixing wet or damaged items with unaffected possessions. Do not enter an unsafe room to retrieve them. We assess each item’s condition. We can’t promise to restore every damaged belonging.
Insurance documentation and communication support
Pro-Care works with all insurance companies and can help document storm damage and explain the restoration work to your insurer. We provide support with the damage record and cleanup scope. Your insurer makes coverage and payment decisions under your policy; our estimate does not guarantee claim approval or a particular settlement.
If it is safe, photograph the damage before temporary work and keep receipts. Contact your insurer promptly about its inspection requirements and the next steps for permanent repairs. Ask about your deductible and coverage for the source of the damage. Standard homeowners insurance generally excludes flooding from rising water; ask your agent about any separate flood coverage.
Bring questions about the restoration estimate to us, and questions about policy coverage to your insurer or agent. This helps you understand the proposed work and which costs still need to be resolved. We will not promise to maximize a payout or waive your deductible.
What happens during storm damage cleanup
We begin by discussing the damage and assessing the property. Cleanup, drying and repairs may happen in stages, particularly when the storm has affected both the exterior and rooms inside. The estimate gives you a scope to review before you authorize work.
- Damage assessment. We assess the affected roof, siding, windows and surrounding areas, along with the damage inside. Tell us about current leaks, fallen trees, blocked access and any areas you cannot safely enter. These details help identify immediate needs such as tarping or board-up.
- Estimate and priorities. We explain the proposed cleanup services, costs and expected sequence. Ask which items are temporary protection and which are restoration or repair. We can also discuss how access, the extent of the damage and additional findings could affect the work.
- Protection and cleanup. After you approve the work, we proceed as conditions allow. This may include securing damaged openings, removing debris and addressing water intrusion. We keep you informed about progress and changes to the expected completion time.
- Restoration and repairs. Once the initial cleanup is complete, we address the agreed restoration work. The condition of affected materials and the repairs needed determine what comes next. If the assessment identifies work beyond the original scope, we need to discuss it before adding it to the project.
- Final walkthrough. We review the completed work with you and discuss questions or remaining items. Pro-Care offers a satisfaction guarantee; ask us about its terms and how concerns with completed work are handled.
The estimate should explain what happens after debris removal as well as the initial cleanup. Keep your copy of the scope and ask about any part that is unclear.
What to do before cleanup begins
Wait until the severe weather threat has passed and follow local emergency instructions. Continue checking weather updates because another storm may follow. Keep people away from damaged buildings and downed power lines. A restoration appointment does not replace help from emergency services or the utility company when there is a hazard.
You can help us understand the situation without entering a damaged area. When you call, share the following details if you know them:
- Location and access. Give the property address and mention blocked roads, gates or fallen trees that may affect access.
- Visible damage. Describe roof openings, broken windows, damaged siding or debris you can see from a safe location.
- Water inside. Tell us which rooms are affected and whether water is still entering. Do not walk through floodwater to investigate.
- People and property needs. Let us know whether the property is a home or business and which affected spaces normally need to be used.
You don’t need a complete damage inventory before contacting us. Share what you know, including any uncertainty. Leave roof access, unstable materials and potentially unsafe rooms to the appropriate professionals.
Storm damage in Summerfield, Greensboro and the Triad
Summerfield and Greensboro properties face inland storm hazards, including thunderstorm winds, hail, heavy rain and severe winter weather. Tropical systems can also bring damaging wind and rain inland. Guilford County identifies flooding, severe winter weather and thunderstorm-related hazards in its emergency planning.
For a Summerfield homeowner, cleanup may start with a wind-damaged roof and rain reaching the ceiling below. A Greensboro business may need a broken window secured before the affected room can be cleaned. After an ice storm, a fallen limb may create a roof opening that needs assessment before tarping can proceed. These are examples of possible cleanup needs, not a diagnosis of any particular property.
Pro-Care serves Summerfield and the Triad, including Greensboro, Oak Ridge, High Point, Winston-Salem and Kernersville. Tell us your location and the damage you are dealing with. We’ll discuss the available response and what needs assessment first.
A local team for homes and commercial properties
Pro-Care Restoration is a family-owned, licensed and insured company with IICRC-certified technicians. Our work covers homes and commercial properties, with the cleanup scope based on the damage found. For a home, that may mean protecting living areas and assessing wet belongings. For a business, it may involve damaged entrances, rooms or contents needed for day-to-day operations.
Let us know about access restrictions and the spaces that matter most to your household or business. Those details help us discuss priorities. We can’t promise every room can stay in use during restoration.
We offer free estimates and financing through Wisetack. Ask about available financing terms and our satisfaction guarantee when you speak with us. Emergency availability is 24/7; arrival and completion depend on conditions and the work required.
Storm damage cleanup FAQs
Do you provide emergency storm damage cleanup?
Yes. Pro-Care offers 24/7 emergency response for storm damage in Summerfield and the Triad. Call to describe the damage and discuss the available response; weather and safe access affect when work can begin.
Can you tarp a damaged roof and board up windows?
We provide roof tarping, temporary protective measures and board-up for damaged windows and doors where conditions allow. These services help protect exposed areas while permanent repairs are planned. Stay off the damaged roof and tell us about the openings you can see safely.
Do you remove trees that have fallen on a house?
We handle storm debris removal within the agreed cleanup scope. A large tree resting on a structure may require specialist removal before restoration can proceed, so do not assume that crane work or utility-line clearance is included. Describe the tree and any nearby lines when you call.
Does storm cleanup include drying wet rooms?
It can include water extraction and drying when those services are needed. We assess the affected areas and explain the proposed work. The source of the water and the condition of the materials help determine the cleanup scope.
Will my insurance pay for storm damage cleanup?
Coverage depends on your policy and the cause of the damage. Pro-Care can help with documentation and explain the proposed restoration work, but your insurer decides what it will cover. Ask your agent about deductibles, exclusions and any separate flood policy.
How much does storm damage cleanup cost?
Cost depends on the damaged areas, access and services needed, such as tarping, debris removal, drying or contents cleaning. Pro-Care offers free estimates so you can review the proposed scope. Ask which repairs and temporary measures are included before authorizing the work.
Can my furniture and other belongings be saved?
Some storm-damaged belongings can be cleaned and restored, while others may need replacement. The material and extent of the damage affect that decision. Tell us which items are especially important so we can discuss them during the assessment.
How long does cleanup take?
There is no single completion time for every property. The extent of the damage, safe access, drying needs and repair scope affect the schedule. We discuss the expected timing and keep you informed as the work progresses.
Get help with storm damage cleanup
If a storm has left your property exposed or damaged, call (336) 553-7643 to discuss cleanup and temporary protection. Tell us your location, what you can safely see and whether water is still entering. You can also contact Pro-Care Restoration to request a free estimate.